FAQ's: Buying FUT Champs Ranks
So ... How does it work?
- When you place your order, one of our team will contact you via the contact information you have provided (either email or phone number) and request your details for your account.
- We will agree on the right time to go onto your account when you won't be on, and then log on at your desired time. *Please make sure you are available to provide 2-Factor code if this is enabled on your account*
- We will let you know with regular win updates and pictures for proof, then again update you when we are finished.
- Log back into your account and claim your rewards!
Will I get my money back if my rank is not achieved?
Of course!
We have a team of professionals who have spent most of their years playing FIFA, so the chances of this happening are very rare and I am proud to say we regularly hit Rank 1 for our clients every week!
However, if it does then we will refund you to the rank that is achieved.
You can see more information in our Refund Policy, here.
How does UT Champions work?
UT Champions is the fastest way you can earn the best rewards possible.
Once you have the required 1000 points from Division Rivals, you have 15 games to win as many as possible, with a higher rank every time you get a win.
Unfortunately, over the years this has become a cesspit of sweaty players who remove the fun of what FIFA used to be.
This is why I have created this service, to save you time and to provide a fair price for each rank depending on the time required and rewards!
How do you value each rank or reward?
We are trying to be as transparent as possible with you, the customer, to ensure you understand how we get to the prices of certain ranks.
I’ve estimated *with MONTHS of research* that the average FIFA player (and this is being generous) will get around 20k coins per 1k FC points spent on packs. As you can buy 12,000 FIFA points for £88, this means 20k coins per £8 (ish).
This can be seen by the relative scale below:
1,050 UT Points = £8 = 20k
Every rank shown on my site, I have provided the UT Point value of each rank’s rewards compared to buying UT points to give you the best possible idea of what kind of deal you’re getting.
I have valued the 84+ Player Pick at 5k per number of choices (1 of 4 = 20k, 1 of 3 = 15k).
The 87+ / 86+ / 85+ guaranteed packs I have valued at 15k per player, 10k per player and 8k per player respectively (87+ x 3 = 45k, 86+ x 3 = 30k, 85+ x 3 = 24k)
The rest of the packs have a store value already, so they are just the same in terms of how much they would cost if purchased with UT Points.
Feel free to drop us a message to discuss further!
How do I know you are trustworthy?
You can check out our reviews on TrustPilot here, and there are hundreds of reviews on our Instagram below:
https://www.trustpilot.com/review/thefutagent.com
https://instagram.com/thefutagent_
Additionally, if you are interested in seeing previous conversations with recent customers please use the chat box on the bottom-right corner of the screen and send us a message, we would be happy to show you :)
What if I am mid-way through my games already?
We are still happy to help!
Please send a message to our team by using the chat bubble at the bottom-right corner of the page, or use the contact page.
From there, we can agree a fair price based on our current prices and how many games you have won/lost so far.
FAQ's: Buying Coins
How does the coin delivery process work?
Once you place your order, we will contact you & send you a tracking link so you can watch your coins being delivered in real-time.
How long will it take to receive my coins?
We aim to deliver all orders within 1 hour, depending on the order size and the delivery method. During peak times, delivery may take slightly longer, but we will always keep you updated on your order’s status.
Is it safe to buy coins?
In FC 25 so far, using our new safe method of transfer, we have had no one get banned or restricted at all!
While we use secure and tested methods to minimize risks, purchasing coins is against EA’s terms of service, and there is always a chance of account penalties or bans. By making a purchase, you accept this risk. Rest assured, we use the safest techniques available to protect your account.
Can I get a refund if I change my mind?
Refunds are only available if the delivery process has not started. Once the process has begun, or if the coins have already been delivered, we cannot issue a refund. Please see our Refund Policy for more details.
Why are your prices so low compared to other websites?
We’ve built our own independent brand to eliminate third-party fees. By working directly with a global coin distribution team, we can offer the best prices while maintaining high-quality service.
How do I know I can trust your website?
We have been selling coins since FIFA 19 through other platforms such as MMOGA, U7BUY and TheFutAgent. We have built a flawless reputation along the way, serving thousands of customers each year. Now, we’ve launched our own brand to bring our trusted service directly to you.
What is the best way to contact you?
You can contact us via our WhatsApp and directly speak to one of our team by using the button at the bottom left of the screen.
You can also send us an email to admin@thefutagent.com and we will try to reply to you as soon as possible.
Do you offer discounts for bulk purchases?
Yes! We offer special discounts for bulk orders. If you’re looking to purchase a large amount of coins, please contact us directly, and we’ll provide you with a custom quote.